Return & Refund Policy

Return & Refund Policy:

Thank you for shopping at OakCityHardwoods.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 30 days.
The product is in its original packaging.
The product isn't used or damaged.
You have the receipt or proof of purchase.
Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By email:
By phone: +923086545231
Send the product with the receipt or proof of purchase, to:

Shipping charges:

We offer free shipping on all orders, excluding returns.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping when returning items to OakCityHardwoods.

Damaged items:

If you received a damaged product, please notify us immediately for assistance.

Sale items:

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us:

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:
By phone: +923086545231