Shipping Policy

Shipping Policy:

Thank you for choosing OakCityHardwoods. We aim to provide you with a seamless shopping experience, including reliable shipping services. Please read the following policy to understand how we handle shipping:

1. Shipping Rates:

We are pleased to offer free standard shipping on all orders within united states. No minimum purchase is required to qualify for free shipping.

2. Processing Time:

We prioritize processing orders quickly to ensure prompt delivery to our customers. Orders are typically processed within 1-2 business days of receipt.

3. Shipping Methods and Timelines:

Once your order has been processed, it will be shipped via standard shipping, which usually takes 5-8 business days for delivery within your location of country.

4. Order Tracking:

Upon shipment, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status and delivery of your package.


5. Delivery Issues:

In the rare event that your order is lost or damaged during transit, please contact our customer service team at info@OakCityHardwoods.com. We will work with you to resolve the issue and ensure that you receive a satisfactory outcome.

6. Address Accuracy:

Please ensure that your shipping address is accurate and up to date. We are not responsible for any delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

7. Shipping Policy Updates:

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Us:

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at info@OakCityHardwoods.com.